Shipping Policy

Defender Dynamics Shipping Policies Shipping and Delivery
Defender Dynamics strives to fulfill and get you your product as quickly as possible, however this will not always be the same day you place your order.  In general, please allow for 2-3 days processing time for order fulfillment before shipping.  While we typically have holsters in stock, fluctuations in our inventory can occur due to volumes of orders we have received, and we may be in process of small production runs to restock and fulfill orders.  Certain holster models are not typically stocked, and will be noted in their descriptions (notably the M26 series as well as shoulder holsters).  These items will require 2-3 days to produce before shipping.  If you have questions on the lead times of a specific product feel free to contact us.

You should receive an email confirming your order shortly after you've placed it.  If you don't receive that email, please check your spam folder and see if you can locate it.  This is especially important, because if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information.

International Shipments
Defender Dynamics does ship internationally.  Please note, you the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, custom clearance charges, etc. required by your country for importing consumer goods.  We do not collect this beforehand, and can't give you an estimate of the cost, because it varies widely around the world.  Please do your research so you are ready to get your package cleared through customs, and have an idea of what additional costs may be incurred beyond the shipping cost.

Shipping Methods
Defender Dynamics ships our orders via United States Postal Service (USPS) for all customers.  For Domestic customers USPS service options include First Class Mail, Priority Mail, Ground Advantage, and Priority Express Mail.  

For International Customers, Defender Dynamics also uses USPS for delivery.  USPS services available for international delivery include First Class International, Priority International, and Priority Express International.  Typically USPS handles the package and tracking until the shipment arrives to destination country customs, where the local destination country postal services take over delivery and handling.

As of September 23, 2026, we are no longer automatically sending orders with a signature required on delivery.  It is HIGHLY recommended to have your order shipped to a secure receiving address.  We recommend shipping to your headquarters or station if you are a law enforcement customer.  We are not responsible for shipments being stolen from porches or mail boxes or mailrooms.  If you wish to have insurance on your order shipment, or add a signature required option to your order, you must contact us first before placing your order.  .

Please note, shipping transit time estimates from USPS are good once your item has shipped, not from the time you place your order.  It is a good idea to plan on the maximum amount of time for the transit time during shipping, and to allow up to 3 days for your order to be processed.  For instance, Priority Mail Express is 1-2 days estimated.  So placing an order today with Priority Mail Express will not result in delivery tomorrow, but rather delivery up to 5 days later (processing time of up to 3 days and shipping transit of 2 days).

Orders only ship on business days, which are Monday-Friday.  We do not ship on weekends or Holidays.  We are located in the Central Time Zone.